Transform your city into an interactive experience for every visitor

MyInfoMate lets you create a web and/or mobile app with interactive maps, points of interest, an event agenda and an AI assistant. Everything is managed from a visual no-code back-office, with no developer needed. Setting up the first sections takes a few days.

Yes. MyInfoMate has a native Agenda & Events module. You create and publish events from the back-office and they appear instantly in the app. Your visitors always see up-to-date programming.

Yes. The CMS back-office supports multilingual content management, and Pro and Premium plans include AI-powered automatic content translation. The AI assistant responds in the visitor's language — French, English, Dutch, German and many more — with no extra setup.

MyInfoMate offers several modules for this: sequential guided trails (classic walk with steps), treasure hunts (hidden points revealed on completion) and outdoor escape games. You create these trails from the CMS, with no development required.

Yes, from the Pro plan. The same visit as on visitors' smartphones runs on a touch kiosk at your office reception: a dedicated full-screen app that keeps its content locally and shows an attract screen between visitors. Identical content, managed from a single back-office.

Yes, from the Pro plan. You can send targeted push notifications to visitors who have downloaded the native app. Perfect for promoting a last-minute event, a surprise animation or good weather for a walk.

MyInfoMate includes an event agenda, tablet kiosk, push notifications, a full escape game with narrative, and a treasure hunt with hidden points — GuidiGO offers basic gamification (badges, quizzes) without these features. MyInfoMate does not limit the number of tours or content, unlike GuidiGO. Prices are similar for a much broader scope.

Yes. The Namur tourism office selected MyInfoMate following a published call for tenders, and its interactive kiosks have been in service since 2024. For modest amounts, a municipality, a province or a tourism house can usually order on a simple quotation, under the low-value contract regime — check the applicable threshold with your procurement department. We provide a detailed quotation and a technical description covering features, hosting and data processing for your file.

Data is hosted in the European Union. Visitor statistics are anonymous — sections viewed, duration, language, device type — with nothing that could identify a visitor. If you enable the AI assistant, the questions asked are kept for 90 days and then deleted automatically, with no name and no IP address attached. The tourism office remains the data controller and MyInfoMate acts as processor. The details are in section 8 of our terms and conditions.

Audio and multilingual content help visitors who struggle to read panels or do not speak the local language, and the app respects the accessibility settings of the phone, font size included. On a kiosk, the mounting height matters as much as the software: we discuss it before installation. To be clear, though: we are not yet Access-i certified and no formal accessibility audit has been carried out. If your tender requires it, let's talk before you file it.