Transform your city into an interactive experience for every visitor
Maps, event agenda, multilingual AI assistant, treasure hunt — everything to engage your tourists, from €39/month.
The tourism office challenge
What most tourism offices face
The same questions, over and over
Where to eat? What events are on this weekend? How to get to the city centre? Your staff spend most of their time answering the same questions instead of promoting your territory.
Event information is scattered
Website, social media, posters, flyers — your visitors don't know where to find up-to-date, centralised information about local events.
Tourists miss the hidden gems
Without an interactive guide, your visitors stick to the usual circuits and miss remarkable places, local artisans and authentic experiences your territory has to offer.
What MyInfoMate does for you
Everything a tourism office can do with MyInfoMate
A complete platform to showcase your territory and engage your visitors — online, on tablet and on mobile.
Interactive territory map
Create a map of your city or region with points of interest, restaurants, accommodation, natural sites and routes. Real-time navigation on the visitor's smartphone.
Added value: Your tourists explore your territory independently.
Real-time event agenda
Centralise all your programming: festivals, markets, exhibitions, shows. Your agenda is updated instantly from the back-office, with no delay or external help.
Added value: No more outdated flyers — your visitors always have the latest info.
Multilingual AI assistant 24/7
A virtual guide answers tourists' questions in their language — French, English, Dutch, German and many more. Available outside your office's opening hours.
Added value: Less pressure on your staff, more visitor satisfaction.
Audio discovery trails
Create commented walks through your city or region: monuments, historical anecdotes, local legends. Visitors explore at their own pace.
Added value: A guided experience without a physical guide.
Treasure hunt & gamification
Offer treasure hunts, scavenger hunts or escape games for families and groups. Perfect for making visitors discover less-frequented neighbourhoods or heritage sites.
Added value: Visits that tourists talk about when they get home.
Event push notifications
Alert your visitors about the day's events, weather conditions, surprise animations or last-minute deals directly on their smartphone.
Added value: Spontaneously boost attendance at your events.
Comparison
Why tourism offices choose MyInfoMate
vs
GuidiGO
- check_circleNo limit on number of tours or content
- check_circleTablet kiosk included — GuidiGO doesn't offer one
- check_circlePush notifications included
- check_circleIntegrated agenda & events module
- check_circleFull escape game + treasure hunt with hidden points
vs
Locatify
- check_circleComplete platform vs single-feature product
- check_circleAudio guide, AI, agenda, advanced stats on top
- check_circleFrench interface and support
- check_circleTablet kiosk included
- check_circleSame entry price for 5x broader scope
vs
SmartGuide
- check_circleTablet kiosk included — SmartGuide is mobile-only
- check_circleAgenda & events, integrated forms
- check_circlePush notifications included
- check_circleEscape game and treasure hunt
- check_circleFrench interface and support
Pricing
A plan for every venue
Web interface included in every plan. Add a branded mobile app to go further.
Essentiel
languageWeb modeexcl. VAT · No commitment.
- check_circleVisitor web interface + kiosk mode
- check_circleCMS back-office
- check_circleAll content sections
- check_circle1 GB Storage
- check_circleVisit statistics — Visitors / day
- cancelYour own mobile app on App Store & Google Play
- cancelOffline + BLE beacons
- cancelPush notifications
- cancelAI visitor assistant
- cancelAutomatic translation
Pro
smartphoneWeb + Native appexcl. VAT
Setup fee + 12-month commitment (mobile app).
- check_circleVisitor web interface + kiosk mode
- check_circleYour own mobile app on App Store & Google Play
- check_circleCMS back-office
- check_circleAll content sections
- check_circle15 GB Storage
- check_circleOffline + BLE beacons
- check_circlePush notifications
- check_circleVisit statistics — Visitors / day
- cancelAdvanced statistics
- cancelAI visitor assistant
- cancelAutomatic translation
Premium
smartphoneWeb + Native appexcl. VAT
Setup fee + 12-month commitment (mobile app).
- check_circleVisitor web interface + kiosk mode
- check_circleYour own mobile app on App Store & Google Play
- check_circleCMS back-office
- check_circleAll content sections
- check_circle50 GB Storage
- check_circleOffline + BLE beacons
- check_circlePush notifications
- check_circleAdvanced statistics
- check_circleAI visitor assistant — 2 000 req/monthNeed more? → Enterprise
- check_circleAutomatic translation
Enterprise
smartphoneWeb + Native appFor multi-site organizations or specific needs (custom development, onboarding, enhanced SLA).
- check_circleVisitor web interface + kiosk mode
- check_circleYour own mobile app on App Store & Google Play
- check_circleCMS back-office
- check_circleAll content sections
- check_circleMulti-site
- check_circleUnlimited storage
- check_circleAI: custom quota
- check_circleAdvanced statistics
- check_circleOffline + BLE beacons
- check_circlePush notifications
- check_circleAutomatic translation
- check_circleEnhanced SLA
- check_circleDedicated support
- check_circleCustom development
Multi-year budget?
We offer 2 or 3-year commitments with annual billing and preferential rates — ideal for multi-year funding cycles.
FAQ
Frequently asked questions about tourism office apps
MyInfoMate lets you create a web and/or mobile app with interactive maps, points of interest, an event agenda and an AI assistant. Everything is managed from a visual no-code back-office, with no developer needed. Setting up the first sections takes a few days.
Yes. MyInfoMate has a native Agenda & Events module. You create and publish events from the back-office and they appear instantly in the app. Your visitors always see up-to-date programming.
Yes. The CMS back-office supports multilingual content management, and Pro and Bundle plans include AI-powered automatic content translation. The AI assistant responds in the visitor's language — French, English, Dutch, German and many more — with no extra setup.
MyInfoMate offers several modules for this: sequential guided trails (classic walk with steps), treasure hunts (hidden points revealed on completion) and outdoor escape games. You create these trails from the CMS, with no development required.
Yes. All plans include web display + tablet kiosk. The same app that runs on visitors' smartphones can be deployed on a fixed tablet at your office reception in kiosk mode. Identical content, managed from a single back-office.
Yes, from the Pro plan. You can send targeted push notifications to visitors who have downloaded the native app. Perfect for promoting a last-minute event, a surprise animation or good weather for a walk.
MyInfoMate includes an event agenda, tablet kiosk, push notifications, a full escape game with narrative, and a treasure hunt with hidden points — GuidiGO offers basic gamification (badges, quizzes) without these features. MyInfoMate does not limit the number of tours or content, unlike GuidiGO. Prices are similar for a much broader scope.
Ready to transform your tourists' experience?
Contact us for a personalized demo. We'll show you the solution in action on your city or territory.
Contact & Demo
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