Your museum deserves an app as remarkable as your collections

MyInfoMate offers subscriptions from €39/month excl. VAT with no commitment. That's 3 to 5x cheaper than Smartify (€175–€925/month) or SmartGuide (€100–€590/month) for equivalent or better features. The Pro plan at €99/month includes the native white-label app on the stores, offline mode and push notifications. For plans with an app (Pro and Premium), a setup fee is charged once — it is not recurring: building your app, publishing it on the App Store and Google Play and, if needed, training your team and project follow-up. It is quoted before you sign anything.

No. Everything is done through a visual no-code back-office, with no coding required. You import your audio files, write your texts, add images and publish. Setting up the first sections takes a few days. No external help is needed for updates.

Yes. The Pro and Premium plans include offline mode: visitors download the content at the entrance and browse without 4G/Wifi. Ideal for museums in basements, historic buildings with limited network coverage, or outdoor sites.

Yes. MyInfoMate is a complete white-label solution. The app carries your brand, colors and visual identity. Visitors see your museum's name, not MyInfoMate's. You can customize typography, colors and logo from the back-office.

MyInfoMate is 3x cheaper than Smartify for equivalent or better features. MyInfoMate also includes: tablet kiosk, agenda & events, native escape game, AI assistant strictly scoped to your content, and full French interface and support. Smartify primarily targets large international museums with significant annual budgets.

A few days for the first sections. You can start with a museum map and audio guide, then gradually enrich your app — artwork sheets, escape game, AI assistant — without external help. Updates are visible in real time once published.

Yes. MyInfoMate allows you to deploy simultaneously a web/mobile app for BYOD visitors (on their own smartphone) and a kiosk app on fixed tablets at the entrance or in the rooms. Both display the same content, managed from a single back-office.

Data is hosted in the European Union. Visit statistics are anonymous — sections viewed, duration, language, device type — with nothing that could identify a visitor. If you enable the AI assistant, the questions asked are kept for 90 days and then deleted automatically, with no name and no IP address attached. The museum remains the data controller and MyInfoMate acts as processor. The details are in section 8 of our terms and conditions and in our privacy policy.

Yes. MyInfoMate was selected by the Namur tourism office following a published call for tenders, and has been running in Belgian public venues since 2021. For modest amounts, a municipality or a municipal museum can usually order on a simple quotation, under the low-value contract regime — check the applicable threshold with your procurement department. We provide a detailed quotation and a technical description covering features, hosting and data processing for your file.

The audio guide is a real gain for visitors who struggle to read wall labels, and multilingual content helps those who do not speak the local language. The app respects the accessibility settings of the visitor's phone, font size included. To be clear, though: the app is not yet Access-i certified and no formal accessibility audit has been carried out. If your tender requires it, let's talk before you file it.